Resolved -
Data should now be filled in and forecasts are now configured properly.
Partial outage occurred from 1020 PM Pacific Wednesday Dec 6 2023 / 620 AM Pacific Thursday Dec 7 2023 to 116 PM Pacific Thursday Dec 7 2023 / 916 PM Pacific Thursday Dec 7 2023
Dec 8, 00:32 UTC
Update -
We have identified what data to restore and are in the process of restoring data which will take some time to fully restore
Dec 7, 16:11 UTC
Update -
We have deployed a code fix and are now working on restoring data
Dec 7, 15:58 UTC
Identified -
We have identified the cause of the issue and are now looking to apply the code change we were investigating earlier
Dec 7, 15:28 UTC
Update -
Our team is currently investigating a possible code change that can revert this behavior
Dec 7, 15:10 UTC
Update -
Our team is investigating possible causes for this alongside any remedies/solutions
Dec 7, 15:01 UTC
Update -
This looks to be a partial outage as actuals flows in /appears when a queue is not selected
Dec 7, 14:53 UTC
Investigating -
We are investigating an incident where actuals are not coming into the Forecasted vs Actual report and the Staffing timeline
Dec 7, 14:48 UTC