All Systems Operational

Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting and data services Operational
90 days ago
99.91 % uptime
Today
Assist Operational
90 days ago
99.93 % uptime
Today
Voice Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 18, 2026

No incidents reported today.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Adherence metrics missing from Team Performance report
Resolved - This incident has been resolved.
Mar 6, 19:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Mar 6, 19:02 UTC
Identified - The issue has been identified and a fix is being implemented
Mar 6, 18:04 UTC
Update - We are continuing to investigate this issue
Mar 6, 17:11 UTC
Investigating - We are currently investigating this issue
Mar 6, 16:17 UTC
Mar 5, 2026
Upstream provider service outage caused the Assembled voice agent to experience elevated latency and error rates.
Resolved - Upstream provider service outage caused the Assembled voice agent to experience elevated latency and error rates. Once root cause was confirmed, we proactively diverted all traffic to human agents.
Mar 5, 00:51 UTC
Mar 4, 2026

No incidents reported.

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