All Systems Operational

Uptime over the past 90 days. View historical uptime.
Application Operational
90 days ago
99.93 % uptime
Today
API Operational
90 days ago
99.93 % uptime
Today
Reporting and data services Operational
90 days ago
98.31 % uptime
Today
AI Products Operational
90 days ago
99.93 % uptime
Today
Voice Operational
90 days ago
99.68 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 27, 2026

No incidents reported today.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026
Email autosends and other asynchronous jobs are experiencing problems
Resolved - We've identified and address the root cause and are now operating normally again.
Jul 22, 23:50 UTC
Update - We are continuing to work on a fix for this issue.
Jul 22, 23:43 UTC
Identified - We're investigating an issue that is causing asynchronous like AI Agent Email autosends from operating correctly. We've identified the problem and are remediating
Jul 22, 23:11 UTC
Jul 21, 2026

No incidents reported.

Jul 20, 2026
Increased API latency, temporarily routing voice calls to live agents
Resolved - Increased load in API requests affected our APIs and Voice services, leading to increased latency. For voice, we temporarily diverted traffic to live agents as we investigated and resolved.
Jul 20, 15:00 UTC
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Voice agent rerouting to live human agents due to elevated latency
Resolved - We've returned to normal levels of latency and error rates across all services.
Jul 15, 17:24 UTC
Update - We've returned to normal levels of latency and error rates across all services.
Jul 15, 17:24 UTC
Update - We are seeing improvement in latency across all services so as a result, we have turned our voice agent back on. It is not accepting calls. We are continuing to monitor for stability.
Jul 15, 17:18 UTC
Update - We're still seeing unexpected load on our database, causing elevated latency and error rates. The team is continuing to investigate.
Jul 15, 09:26 UTC
Update - Our original fix did not have the intended effect. We've merged another fix and are again monitoring results to see if latency across all services recovers.
Jul 15, 06:23 UTC
Monitoring - We've identified the root cause and merged a potential fix. We are monitoring for improvement.
Jul 15, 03:00 UTC
Update - We have discovered that the elevated voice latency is due to increased latency from our database, which affects our web application and APIS.
Jul 15, 01:07 UTC
Investigating - We are investigating elevated latency with our voice agent so while this occurs we are re routing calls to live agents.
Jul 15, 00:40 UTC
Jul 14, 2026

No incidents reported.

Jul 13, 2026
Elevated latency and error rate on web application and APIs
Resolved - All APIs and the Assembled web application are fully functional.
Jul 13, 18:53 UTC
Monitoring - We've identified the root cause and are working on a potential fix, monitoring the results to see if this will reduce pressure on our database and restore latency and error rates to normal baselines.
Jul 13, 18:25 UTC
Investigating - We are experiencing a slight increase in latency and timeout-related errors on our web application and APIs. We are actively investigating the issue.
Jul 13, 15:30 UTC
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