{
  "page": {
    "id": "8q71nnwms4k6",
    "name": "Assembled",
    "url": "https://status.assembled.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Application","created_at":"2019-04-10T17:01:51.605Z","updated_at":"2026-11-07T03:43:41.080Z","position":1,"description":"The Assembled web application: https://app.assembledhq.com.","showcase":true,"start_date":null,"id":"b5qg31lkc8zc","group_id":null,"page_id":"8q71nnwms4k6"},{"status":"operational","name":"API","created_at":"2019-04-10T17:01:51.623Z","updated_at":"2026-08-31T17:41:05.561Z","position":2,"description":"The Assembled API: https://api.assembledhq.com.","showcase":true,"start_date":null,"id":"tr3q21gqcckx","group_id":null,"page_id":"8q71nnwms4k6"},{"status":"operational","name":"Reporting and data services","created_at":"2024-02-22T02:07:20.003Z","updated_at":"2026-09-08T06:01:56.691Z","position":3,"description":"Functionalities related to reporting, analytics, and integrations (e.g. real-time agent states data and contact data)","showcase":true,"start_date":"2023-11-25T00:00:00.000Z","id":"xdlb81rk498r","group_id":null,"page_id":"8q71nnwms4k6"},{"status":"operational","name":"AI Products","created_at":"2024-05-21T01:05:10.008Z","updated_at":"2026-11-07T03:45:56.249Z","position":4,"description":"Functionalities related to co-pilot, ticket automations, chat, etc.","showcase":true,"start_date":"2024-05-21T00:00:00.000Z","id":"8cfllstlc9rn","group_id":null,"page_id":"8q71nnwms4k6"},{"status":"operational","name":"Voice","created_at":"2025-05-20T20:08:50.717Z","updated_at":"2026-07-20T15:50:55.461Z","position":5,"description":"AI voice assistant functionality","showcase":true,"start_date":"2025-04-16T00:00:00.000Z","id":"mxgmgd9sftwm","group_id":null,"page_id":"8q71nnwms4k6"}],
  "incidents": [{"name":"Degraded performance in the Assembled app","status":"monitoring","created_at":"2026-11-11T23:06:40.208Z","updated_at":"2026-11-12T00:16:41.242Z","monitoring_at":"2026-11-12T00:16:41.214Z","resolved_at":null,"impact":"none","shortlink":"https://stspg.io/433kbps9ggd6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-11T23:06:40.202Z","reminder_intervals":null,"id":"m5dtljqtysjb","page_id":"8q71nnwms4k6","incident_updates":[{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-11-12T00:16:41.214Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-12T00:16:41.214Z","display_at":"2026-11-12T00:16:41.214Z","deliver_notifications":false,"tweet_id":null,"id":"6hwlmr4m44m1","incident_id":"m5dtljqtysjb","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We’re investigating reports of slow load times, error messages, and unresponsiveness on some pages of the Assembled app. Our team is actively working on this, and we’ll share another update as we learn more.","created_at":"2026-11-11T23:06:40.260Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-11T23:06:40.260Z","display_at":"2026-11-11T23:06:40.260Z","deliver_notifications":false,"tweet_id":null,"id":"lnyz28r48wwn","incident_id":"m5dtljqtysjb","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"[Reporting and Data Services] Delayed Metrics on Reporting Pages","status":"resolved","created_at":"2026-09-08T03:18:54.323Z","updated_at":"2026-09-08T06:01:56.750Z","monitoring_at":"2026-09-08T05:45:25.068Z","resolved_at":"2026-09-08T06:01:56.731Z","impact":"minor","shortlink":"https://stspg.io/cmr1v3nj7493","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-08T03:18:54.311Z","reminder_intervals":null,"id":"byp9pdrq7lw5","page_id":"8q71nnwms4k6","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-08T06:01:56.731Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-08T06:01:56.731Z","display_at":"2026-09-08T06:01:56.731Z","deliver_notifications":true,"tweet_id":null,"id":"fm5ggd0pgwln","incident_id":"byp9pdrq7lw5","custom_tweet":null,"affected_components":[{"code":"b5qg31lkc8zc","name":"Application","old_status":"operational","new_status":"operational"},{"code":"tr3q21gqcckx","name":"API","old_status":"operational","new_status":"operational"},{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"degraded_performance","new_status":"operational"},{"code":"8cfllstlc9rn","name":"AI Products","old_status":"operational","new_status":"operational"},{"code":"mxgmgd9sftwm","name":"Voice","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented, and our systems are recovering. We will continue to monitor until everything is back to normal.","created_at":"2026-09-08T05:45:25.068Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-08T05:45:25.068Z","display_at":"2026-09-08T05:45:25.068Z","deliver_notifications":true,"tweet_id":null,"id":"n416bcprqycm","incident_id":"byp9pdrq7lw5","custom_tweet":null,"affected_components":[{"code":"b5qg31lkc8zc","name":"Application","old_status":"operational","new_status":"operational"},{"code":"tr3q21gqcckx","name":"API","old_status":"operational","new_status":"operational"},{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"8cfllstlc9rn","name":"AI Products","old_status":"operational","new_status":"operational"},{"code":"mxgmgd9sftwm","name":"Voice","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"Our data processing infrastructure is running behind, causing inaccuracies on our metrics reporting pages. No data has been lost. We have identified the issue and are working on a fix.","created_at":"2026-09-08T03:18:54.418Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-08T03:18:54.418Z","display_at":"2026-09-08T03:18:54.418Z","deliver_notifications":false,"tweet_id":null,"id":"yxj2115z7wfw","incident_id":"byp9pdrq7lw5","custom_tweet":null,"affected_components":[{"code":"b5qg31lkc8zc","name":"Application","old_status":"operational","new_status":"operational"},{"code":"tr3q21gqcckx","name":"API","old_status":"operational","new_status":"operational"},{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"operational","new_status":"degraded_performance"},{"code":"8cfllstlc9rn","name":"AI Products","old_status":"operational","new_status":"operational"},{"code":"mxgmgd9sftwm","name":"Voice","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Application","created_at":"2019-04-10T17:01:51.605Z","updated_at":"2026-11-07T03:43:41.080Z","position":1,"description":"The Assembled web application: https://app.assembledhq.com.","showcase":true,"start_date":null,"id":"b5qg31lkc8zc","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"API","created_at":"2019-04-10T17:01:51.623Z","updated_at":"2026-08-31T17:41:05.561Z","position":2,"description":"The Assembled API: https://api.assembledhq.com.","showcase":true,"start_date":null,"id":"tr3q21gqcckx","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"Reporting and data services","created_at":"2024-02-22T02:07:20.003Z","updated_at":"2026-09-08T06:01:56.691Z","position":3,"description":"Functionalities related to reporting, analytics, and integrations (e.g. real-time agent states data and contact data)","showcase":true,"start_date":"2023-11-25T00:00:00.000Z","id":"xdlb81rk498r","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"AI Products","created_at":"2024-05-21T01:05:10.008Z","updated_at":"2026-11-07T03:45:56.249Z","position":4,"description":"Functionalities related to co-pilot, ticket automations, chat, etc.","showcase":true,"start_date":"2024-05-21T00:00:00.000Z","id":"8cfllstlc9rn","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"Voice","created_at":"2025-05-20T20:08:50.717Z","updated_at":"2026-07-20T15:50:55.461Z","position":5,"description":"AI voice assistant functionality","showcase":true,"start_date":"2025-04-16T00:00:00.000Z","id":"mxgmgd9sftwm","page_id":"8q71nnwms4k6","group_id":null}]},{"name":"Temporarily degraded performance","status":"resolved","created_at":"2026-08-31T17:30:32.201Z","updated_at":"2026-08-31T19:14:41.503Z","monitoring_at":"2026-08-31T17:30:32.326Z","resolved_at":"2026-08-31T19:14:41.481Z","impact":"minor","shortlink":"https://stspg.io/38hlqbwjgbnh","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-31T17:30:32.190Z","reminder_intervals":null,"id":"4mhnfqq7w1zg","page_id":"8q71nnwms4k6","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-08-31T19:14:41.481Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T19:14:41.481Z","display_at":"2026-08-31T19:14:41.481Z","deliver_notifications":true,"tweet_id":null,"id":"tncrzz5mm7by","incident_id":"4mhnfqq7w1zg","custom_tweet":null,"affected_components":[{"code":"b5qg31lkc8zc","name":"Application","old_status":"operational","new_status":"operational"},{"code":"tr3q21gqcckx","name":"API","old_status":"operational","new_status":"operational"},{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"operational","new_status":"operational"},{"code":"8cfllstlc9rn","name":"AI Products","old_status":"operational","new_status":"operational"},{"code":"mxgmgd9sftwm","name":"Voice","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Snowflake mentioned that they have fixed a problematic change - https://status.snowflake.com/incidents/09f44bx0y6lj. As a result, we are no longer seeing any errors on the Assembled side.\n\nWe will continue monitoring before providing a final update.","created_at":"2026-08-31T17:41:05.612Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T17:41:05.612Z","display_at":"2026-08-31T17:41:05.612Z","deliver_notifications":true,"tweet_id":null,"id":"ljhhf2465hrt","incident_id":"4mhnfqq7w1zg","custom_tweet":null,"affected_components":[{"code":"b5qg31lkc8zc","name":"Application","old_status":"degraded_performance","new_status":"operational"},{"code":"tr3q21gqcckx","name":"API","old_status":"degraded_performance","new_status":"operational"},{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"degraded_performance","new_status":"operational"},{"code":"8cfllstlc9rn","name":"AI Products","old_status":"operational","new_status":"operational"},{"code":"mxgmgd9sftwm","name":"Voice","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Assembled is experiencing degraded performance due to an ongoing outage affecting Snowflake (https://status.snowflake.com/), one of our upstream data providers. As a result, some customers may see elevated error rates or slow page loads across the Assembled app, including Reports and Queue Configuration, and any reporting APIs.\n\nWe're monitoring Snowflake's recovery and will update here as the situation changes.","created_at":"2026-08-31T17:30:32.326Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-31T17:30:32.326Z","display_at":"2026-08-31T17:30:32.326Z","deliver_notifications":true,"tweet_id":null,"id":"7h4x1x0ympxp","incident_id":"4mhnfqq7w1zg","custom_tweet":null,"affected_components":[{"code":"b5qg31lkc8zc","name":"Application","old_status":"operational","new_status":"degraded_performance"},{"code":"tr3q21gqcckx","name":"API","old_status":"operational","new_status":"degraded_performance"},{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"operational","new_status":"degraded_performance"},{"code":"8cfllstlc9rn","name":"AI Products","old_status":"operational","new_status":"operational"},{"code":"mxgmgd9sftwm","name":"Voice","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Application","created_at":"2019-04-10T17:01:51.605Z","updated_at":"2026-11-07T03:43:41.080Z","position":1,"description":"The Assembled web application: https://app.assembledhq.com.","showcase":true,"start_date":null,"id":"b5qg31lkc8zc","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"API","created_at":"2019-04-10T17:01:51.623Z","updated_at":"2026-08-31T17:41:05.561Z","position":2,"description":"The Assembled API: https://api.assembledhq.com.","showcase":true,"start_date":null,"id":"tr3q21gqcckx","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"Reporting and data services","created_at":"2024-02-22T02:07:20.003Z","updated_at":"2026-09-08T06:01:56.691Z","position":3,"description":"Functionalities related to reporting, analytics, and integrations (e.g. real-time agent states data and contact data)","showcase":true,"start_date":"2023-11-25T00:00:00.000Z","id":"xdlb81rk498r","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"AI Products","created_at":"2024-05-21T01:05:10.008Z","updated_at":"2026-11-07T03:45:56.249Z","position":4,"description":"Functionalities related to co-pilot, ticket automations, chat, etc.","showcase":true,"start_date":"2024-05-21T00:00:00.000Z","id":"8cfllstlc9rn","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"Voice","created_at":"2025-05-20T20:08:50.717Z","updated_at":"2026-07-20T15:50:55.461Z","position":5,"description":"AI voice assistant functionality","showcase":true,"start_date":"2025-04-16T00:00:00.000Z","id":"mxgmgd9sftwm","page_id":"8q71nnwms4k6","group_id":null}]},{"name":"All Salesforce Service Cloud authorizations have been invalidated","status":"resolved","created_at":"2026-08-21T01:54:20.002Z","updated_at":"2026-08-21T04:53:03.842Z","monitoring_at":"2026-08-21T01:54:20.045Z","resolved_at":"2026-08-21T04:53:03.823Z","impact":"none","shortlink":"https://stspg.io/zwd7148spw4v","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-21T01:54:19.995Z","reminder_intervals":null,"id":"k1kh0f4hg828","page_id":"8q71nnwms4k6","incident_updates":[{"status":"resolved","body":"The underlying issue has been resolved. \n\n**Action from your team is required.** A Salesforce admin will need to reauthenticate the connection to restore syncing. In Assembled, go to Configure → Third-Party Integrations → Integrations, find Salesforce, disable the connection, then reconnect using an active admin account. Once reauthenticated, our team will help ensure your data syncs properly again. \n\nPlease contact support@assembled.com once you've reauthenticated your Salesforce integration in Assembled.","created_at":"2026-08-21T04:53:03.823Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-21T04:53:03.823Z","display_at":"2026-08-21T04:53:03.823Z","deliver_notifications":true,"tweet_id":null,"id":"l313n0fzm75b","incident_id":"k1kh0f4hg828","custom_tweet":null,"affected_components":[{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The underlying issue has been resolved. A recent change to how Salesforce handles authentication was disconnecting the connection between Salesforce and Assembled, and that has now been addressed on our end.\n\n**Action from your team is required.** A Salesforce admin will need to reauthenticate the connection to restore syncing. In Assembled, go to Configure → Third-Party Integrations → Integrations, find Salesforce, disable the connection, then reconnect using an active admin account. Once reauthenticated, our team will help ensure your data syncs properly again.\n\nIf your integration is already connected and syncing normally, no action is needed. We're also reaching out to affected customers directly with these steps.","created_at":"2026-08-21T03:25:27.038Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-21T03:25:27.038Z","display_at":"2026-08-21T03:25:27.038Z","deliver_notifications":true,"tweet_id":null,"id":"mnn9kzx2mt1q","incident_id":"k1kh0f4hg828","custom_tweet":null,"affected_components":[{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Due to a Salesforce outage, all customers who have Salesforce contact platform no longer have valid authorizations on Assembled. We're actively monitoring this incident and in the process of identifying potential remediations.","created_at":"2026-08-21T01:54:20.045Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-21T01:54:20.045Z","display_at":"2026-08-21T01:54:20.045Z","deliver_notifications":true,"tweet_id":null,"id":"h0qst1539jfx","incident_id":"k1kh0f4hg828","custom_tweet":null,"affected_components":[{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reporting and data services","created_at":"2024-02-22T02:07:20.003Z","updated_at":"2026-09-08T06:01:56.691Z","position":3,"description":"Functionalities related to reporting, analytics, and integrations (e.g. real-time agent states data and contact data)","showcase":true,"start_date":"2023-11-25T00:00:00.000Z","id":"xdlb81rk498r","page_id":"8q71nnwms4k6","group_id":null}]},{"name":"Email autosends and other asynchronous jobs are experiencing problems","status":"resolved","created_at":"2026-07-22T23:11:14.000Z","updated_at":"2026-07-22T23:50:45.534Z","monitoring_at":null,"resolved_at":"2026-07-22T23:50:45.518Z","impact":"minor","shortlink":"https://stspg.io/150x14lfhc39","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-22T23:11:14.000Z","reminder_intervals":null,"id":"74thprnmyfry","page_id":"8q71nnwms4k6","incident_updates":[{"status":"resolved","body":"We've identified and address the root cause and are now operating normally again.","created_at":"2026-07-22T23:50:45.518Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-22T23:50:45.518Z","display_at":"2026-07-22T23:50:45.518Z","deliver_notifications":true,"tweet_id":null,"id":"gt422cg78x36","incident_id":"74thprnmyfry","custom_tweet":null,"affected_components":[{"code":"b5qg31lkc8zc","name":"Application","old_status":"degraded_performance","new_status":"operational"},{"code":"8cfllstlc9rn","name":"AI Products","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2026-07-22T23:43:20.556Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-22T23:43:20.556Z","display_at":"2026-07-22T23:43:20.556Z","deliver_notifications":true,"tweet_id":null,"id":"p8yw3mcpz6yt","incident_id":"74thprnmyfry","custom_tweet":null,"affected_components":[{"code":"b5qg31lkc8zc","name":"Application","old_status":"operational","new_status":"degraded_performance"},{"code":"8cfllstlc9rn","name":"AI Products","old_status":"operational","new_status":"degraded_performance"}]},{"status":"identified","body":"We're investigating an issue that is causing asynchronous like AI Agent Email autosends from operating correctly. We've identified the problem and are remediating","created_at":"2026-07-22T23:43:14.053Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-22T23:49:33.171Z","display_at":"2026-07-22T23:11:14.000Z","deliver_notifications":true,"tweet_id":null,"id":"70w26wzps95b","incident_id":"74thprnmyfry","custom_tweet":null,"affected_components":[{"code":"b5qg31lkc8zc","name":"Application","old_status":"operational","new_status":"operational"},{"code":"8cfllstlc9rn","name":"AI Products","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Application","created_at":"2019-04-10T17:01:51.605Z","updated_at":"2026-11-07T03:43:41.080Z","position":1,"description":"The Assembled web application: https://app.assembledhq.com.","showcase":true,"start_date":null,"id":"b5qg31lkc8zc","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"AI Products","created_at":"2024-05-21T01:05:10.008Z","updated_at":"2026-11-07T03:45:56.249Z","position":4,"description":"Functionalities related to co-pilot, ticket automations, chat, etc.","showcase":true,"start_date":"2024-05-21T00:00:00.000Z","id":"8cfllstlc9rn","page_id":"8q71nnwms4k6","group_id":null}]},{"name":"Increased API latency, temporarily routing voice calls to live agents","status":"resolved","created_at":"2026-07-20T15:00:00.000Z","updated_at":"2026-07-20T15:49:43.405Z","monitoring_at":null,"resolved_at":"2026-07-20T15:00:00.000Z","impact":"none","shortlink":"https://stspg.io/f3fcnsrvc87w","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-20T15:49:43.328Z","reminder_intervals":null,"id":"ltz6lcbfr4vs","page_id":"8q71nnwms4k6","incident_updates":[{"status":"resolved","body":"Increased load in API requests affected our APIs and Voice services, leading to increased latency. 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Services are fully functional, any services that handle incoming data to Assembled (e.g. webhooks) were temporarily blocked from handling that data.","created_at":"2026-07-10T17:23:55.562Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-10T17:55:11.846Z","display_at":"2026-07-10T16:52:55.000Z","deliver_notifications":true,"tweet_id":null,"id":"sfstk6qz6hwg","incident_id":"rp5j17vgfnkk","custom_tweet":null,"affected_components":[{"code":"b5qg31lkc8zc","name":"Application","old_status":"operational","new_status":"degraded_performance"},{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"operational","new_status":"degraded_performance"},{"code":"8cfllstlc9rn","name":"AI Products","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Application","created_at":"2019-04-10T17:01:51.605Z","updated_at":"2026-11-07T03:43:41.080Z","position":1,"description":"The Assembled web application: https://app.assembledhq.com.","showcase":true,"start_date":null,"id":"b5qg31lkc8zc","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"Reporting and data services","created_at":"2024-02-22T02:07:20.003Z","updated_at":"2026-09-08T06:01:56.691Z","position":3,"description":"Functionalities related to reporting, analytics, and integrations (e.g. real-time agent states data and contact data)","showcase":true,"start_date":"2023-11-25T00:00:00.000Z","id":"xdlb81rk498r","page_id":"8q71nnwms4k6","group_id":null},{"status":"operational","name":"AI Products","created_at":"2024-05-21T01:05:10.008Z","updated_at":"2026-11-07T03:45:56.249Z","position":4,"description":"Functionalities related to co-pilot, ticket automations, chat, etc.","showcase":true,"start_date":"2024-05-21T00:00:00.000Z","id":"8cfllstlc9rn","page_id":"8q71nnwms4k6","group_id":null}]},{"name":"Realtime Agent Analysis","status":"resolved","created_at":"2026-07-09T21:13:08.362Z","updated_at":"2026-07-09T21:24:53.218Z","monitoring_at":"2026-07-09T21:13:33.455Z","resolved_at":"2026-07-09T21:24:53.204Z","impact":"minor","shortlink":"https://stspg.io/qkdpx1mpch8j","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-09T21:13:08.356Z","reminder_intervals":null,"id":"zvbz9c43l44x","page_id":"8q71nnwms4k6","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-07-09T21:24:53.204Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-09T21:24:53.204Z","display_at":"2026-07-09T21:24:53.204Z","deliver_notifications":true,"tweet_id":null,"id":"vrxhn55glbxb","incident_id":"zvbz9c43l44x","custom_tweet":null,"affected_components":[{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-07-09T21:13:33.455Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-09T21:13:33.455Z","display_at":"2026-07-09T21:13:33.455Z","deliver_notifications":true,"tweet_id":null,"id":"rw9t4hs6pglt","incident_id":"zvbz9c43l44x","custom_tweet":null,"affected_components":[{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating an interruption affecting the realtime agent analysis page. Our team is actively working on a fix and expects resolution within the next 30–60 minutes. We'll post another update shortly. Thank you for your patience.","created_at":"2026-07-09T21:13:08.426Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-09T21:13:08.426Z","display_at":"2026-07-09T21:13:08.426Z","deliver_notifications":false,"tweet_id":null,"id":"2j52y36yy5v1","incident_id":"zvbz9c43l44x","custom_tweet":null,"affected_components":[{"code":"xdlb81rk498r","name":"Reporting and data services","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Reporting and data services","created_at":"2024-02-22T02:07:20.003Z","updated_at":"2026-09-08T06:01:56.691Z","position":3,"description":"Functionalities related to reporting, analytics, and integrations (e.g. real-time agent states data and contact data)","showcase":true,"start_date":"2023-11-25T00:00:00.000Z","id":"xdlb81rk498r","page_id":"8q71nnwms4k6","group_id":null}]}]
}