All Systems Operational
Uptime over the past 90 days. View historical uptime.
Application ? Operational
90 days ago
99.96 % uptime
Today
API ? Operational
90 days ago
99.96 % uptime
Today
Reporting and data services ? Operational
90 days ago
99.96 % uptime
Today
Assist ? Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 21, 2024

No incidents reported today.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024
Assist - Admin Configuration Page was not loading
Resolved - On the Assist Product, admins were not able to access the Configuration Page for 12 minutes. This did not effect automations or the Zendesk App and should have only affected anyone logging into cal.assembledhq.com
Dec 18, 21:06 UTC
Dec 17, 2024

No incidents reported.

Dec 16, 2024

No incidents reported.

Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024

No incidents reported.

Dec 12, 2024
[Assist] High error rates on Assist Copilot, API, and Automations
Resolved - We've been continuing to monitor error rates and can confirm that the issue has been fully resolved. The timeline for the final outage was from 3:50pm PT to 4:16pm PT.

We're looking into remediation items that will allow us to switch providers more quickly for similar future outages.
Dec 12, 01:40 UTC
Monitoring - We continue to see error rates decline. We're continuing to monitor error rates and request latency.
Dec 12, 00:16 UTC
Identified - We've switched over to different service providers and are starting to see error rates decline. We're continuing to monitor error rates and request latency.
Dec 12, 00:02 UTC
Investigating - We are currently experiencing intermittent delays and increased error rates in our response generation. Our team is actively monitoring the situation and working to minimize disruptions.

This issue is related to a latency problem with one of our core service providers, which is temporarily impacting our system’s performance. We're actively switching over to another core service provider to reduce error rates.
Dec 11, 23:50 UTC
Dec 11, 2024
Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

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