All Systems Operational

Uptime over the past 90 days. View historical uptime.
Application ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Reporting and data services ? Operational
90 days ago
99.98 % uptime
Today
Assist ? Operational
90 days ago
99.98 % uptime
Today
Voice ? Operational
90 days ago
99.42 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 18, 2025
Assist UI unavailable for small set of users
Resolved - This incident has been resolved.
Jul 18, 20:43 UTC
Google SSO login errors
Resolved - This incident has been resolved.
Jul 18, 16:25 UTC
Identified - Google declared an incident regarding this issue: https://www.google.com/appsstatus/dashboard/incidents/oFcAZTr4EVieF5Fr6Ee9
Jul 18, 16:05 UTC
Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025
Voice agent degraded performance
Resolved - This incident has been resolved.
Jul 12, 12:52 UTC
Investigating - Voice agent experiencing audio cutoffs, affecting customers ability to converse with the agent
Jul 12, 10:48 UTC
Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Degraded Voice performance due to upstream provider errors
Resolved - This incident has been resolved.
Jul 9, 21:42 UTC
Update - We've reenabled our voice agent to start accepting calls again
Jul 9, 21:42 UTC
Investigating - We are seeing intermittent errors from an upstream provider - we will be forwarding all calls from our Voice AI to live agents.
Jul 9, 21:30 UTC
Jul 8, 2025
[RESOLVED] Degraded performance due to upstream provider failures
Resolved - We saw intermittent errors from an upstream provider and proactively forwarded all calls from our Voice AI to a live agent.

Outage times: 9:27 AM to 9:46 AM Pacific
Jul 8, 16:27 UTC
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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