The incident has been resolved. The team will continuing to monitor the implemented fix over the next two days to ensure stability.
Posted May 10, 2025 - 15:19 UTC
Monitoring
A fix has been implemented, and we're monitoring the results.
Posted May 10, 2025 - 15:05 UTC
Update
For most customers who are experiencing missing certain queues from the realtime overview, the queues have now re-appeared.
Posted May 10, 2025 - 14:45 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 10, 2025 - 14:45 UTC
Update
We believe we've found the cause of missing realtime overview data, and we're implementing mitigation strategies. Missing queues are gradually re-appearing as the problem resolves.
Posted May 10, 2025 - 14:42 UTC
Investigating
We are investigating an issue where certain queues are not visible on the realtime overview page for some customers.
Posted May 10, 2025 - 14:13 UTC
This incident affected: Reporting and data services.