This incident has been resolved. A database operation degraded performance, which caused pages across the product to become unresponsive. We’re reviewing our database operation safeguards and monitoring to reduce the likelihood of similar issues in the future.
Posted May 12, 2026 - 18:23 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 12, 2026 - 18:07 UTC
Investigating
We are currently investigating this issue.
Posted May 12, 2026 - 18:03 UTC
This incident affected: Application, API, Reporting and data services, AI Products, and Voice.